Interconsulta no presencial enfermera sobre úlceras vasculares y pie diabético en la Comunidad Autónoma de Navarra

Abstract

Information and Communication Technologies in general, and telemedicine in particular constitute an opportunity to improve the quality of care, equity, as well as the effectiveness and efficiency of health services and contribute to developing sustainable health systems in the long term. The Non-Face-to-Face Interconsultation is a new form of communication between Primary Care and Specialized Care professionals. It allows you to reduce patient referrals and make decisions through the computerized clinical history without displacing them. It is a new tool that has been intro-duced in the nursing sector in Navarra. This descriptive study allows knowing the management of the Non-Face-to-Face nurse in vascular processes and diabetic foot between Primary Health Care and Vascular Surgery in Navarra be-tween June and December 2021.
The new Non-Face-to-Face nursing Interconsultation tool allows communication between Primary Care and Vascu-lar nurses, allowing the exchange of written opinions about patients' processes, establishing decision-making that avoids the referral of the patient to specialised care. In addition, all steps are recorded in the patient's history, guaran-teeing confidentiality. It also allows, to have reference professionals, who give support and advice in order to improve the care of patients with vascular ulcers and diabetic foot, unifying criteria and therefore decreasing clinical variability, improving communication between professionals and quality of care.